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Help Desk - Shipping

Rules & Restrictions

  • Orders are processed and shipped on business days only. Business days are Monday - Friday, excluding federal holidays within the United States.
  • Occasionally, the Distribution Center will be closed due to a holiday or our yearly physical inventory. No orders will be processed or shipped when the Distribution Center is closed.
  • Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited. For more information regarding the delivery of your oversized item, please contact us.
  • Some items sold on our website require special handling as specified by federal, state and local regulations governing the transport of these items. We comply with these regulations; therefore, the shipment of some products to certain locations may not be possible.
  • You will not be charged for any item until it is shipped to you.

Please call a Customer Service Representative at 877.747.5387 if you have any questions.